Our new online shop is almost ready!

In the meantime, please click the links below to contact us by phone or email, plan your visit, or even take a look around our virtual shop!


From Monday 1st June we will be opening our store to usual hours.


Mon to Fri - 9am to 6pm
Sat - 9am to 5.30pm
Sun - 10am to 2pm

We will still operate a one in, one out policy - with a maximum of 3 people in at any one time.

There is a queuing system out the front of the store to protect people from cars in the car park.

We can still take orders over the phone (01902 846364) or by email (info@petstopdirect.co.uk) if customers want to pre-order for collection.

Our carry-to-car service will resume but customers must open the boot of their car and give staff 2 metres distance.

We will still not be fitting harnesses, collars or coats etc. but will offer as much advice as possible.

Our home delivery service is still available, but only to over 70's in the local area. Deliveries will be completed mainly on a Thursday afternoon.

Thank you to all of our customers who have been very supportive and patient with us since the lockdown started.